New Technology in the Human Services
نویسندگان
چکیده
Nearly all Social Services Departments in the UK (SSDs) use computers for recording details of their clients (Barnes, 1996). It has been proposed that the direct use of these computer systems by professional staff "must surely be an objective if the systems are to support the direct delivery of services" (SOCITM, 1992). However, some practitioners resist using computerised records as they are not sure about how this might effect their work. This article describes how Trade Unions and Coventry SSD cooperated to carry out an experimental trial of 'Practitioner Inputting' (P.I.) to computer based client record systems. Liz McSorley is a Branch Ojficer of the trade union, UNISON which represents staff of Coventry City Council. Colin Barnes is employed by Coventry City Council Social Services Department as an Operational Manager (Fieldwork) but is presently seconded to manage the 'Practitioner Inputting to Computer Systems'
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